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We believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. If this sounds appealing to you, please take a look at our open positions and submit your resume by fax, mail, or by pasting your resume into our online email form. We are an equal opportunity employer.
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| NEW & USED VEHICLE SALES ASSOCIATE |
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Sales associates strive to meet daily, weekly and monthly vehicle sales quotas. Sales associates assist customers by demonstrating how to operate a vehicle, providing test drives and identifying costs associated with the purchase. Sales associates are expected to uphold the highest ethical standards.
Job Duties Assisting customers who enter the dealership, answering their questions and helping them select a vehicle that is right for their needs. Selling a minimum number of vehicles based on the goals and objectives defined by the sales manager. Explaining product performance, application and benefits to prospects and describing all optional equipment available for customer purchase. Offering test drives to all prospects and following dealership procedure to obtain proper identification prior to test drive. Keeping abreast of new products, features and accessories available, and translating their benefits to customers. Attending product and sales training courses. Referring closed deals to the finance and insurance (F&I) manager along with properly completed paperwork (insurance information, trade title, etc.). Preparing sold vehicles for customer delivery prior to customer arrival, ensuring that the customer understands the vehicle's operating features, warranty and paperwork. Introducing customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department. Following up on all post delivery items including tag/title work, and any special requests to be sure that all customer expectations are met. Maintaining a buyer follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
Job Requirements Sales associates should have excellent communication skills, be organized and able explain the products, their features and benefits compared to competing brands. People working within the automotive retail industry often have to work extended hours, evenings and weekends to achieve their goals. A valid state sales license is often required.
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